Digital Solutions Program
Driving digital transformation and adoption for Virtual, Micro, Small, and Medium Enterprises
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About program
This program is designed to empower Virtual, Micro, Small, and Medium Enterprises (VmSMEs) in Bahrain by supporting their digital transformation journey and facilitating the adoption of digital tools and solutions that enhance productivity, operational efficiency, market reach, and overall competitiveness.
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Eligibility Criteria
- Enterprise holds an active Commercial Registration (CR) from MOIC or an active license from the relevant regulatory authority
- Enterprise must not have violations from Tamkeen, LMRA, or any other relevant government entity
- Enterprise must be a Virtual, Micro, Small, or Medium Enterprise (VmSME)
- Additional eligibility criteria might be applicable in alignment with the solution/tool selected
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Support Mechanism
We will support up to 60% of the total amount (up to the approved cap amount), for the products and services within the below support categories:
- Technology Software
- Technology Services
- Technology Hardware
- Advisory Services
Frequently Asked Question
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How can enterprises apply for this program?
Enterprises can apply to this program through Tamkeen’s online portal
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What items are supported under this program?
Enterprises can receive support to purchase technology software, service and hardware aimed at driving digital adoption and transformation. The program also covers advisory services, where a consultant or vendor may assess the enterprise’s digital readiness, conduct gap assessments, and provide training and support on the implemented solution (subject to approval and in accordance with the program’s terms and conditions).
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What are examples of items that are supported?
The program is designed to drive digital innovation and transformation within enterprises. Basic hardware and off-the-shelf software are not supported unless they are part of a broader digitization request. Examples of eligible items include, but are not limited to: cloud computing, artificial intelligence, machine learning, chatbots, cybersecurity solutions, data analytics tools, low-code platforms, CRMs, ERPs, e-commerce solutions, mobile applications, programming tools, and point-of-sale systems.
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Can my enterprise benefit from other Enterprise Support programs?
Yes, you can subject to the program’s terms and conditions.
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I have already benefited from the Start Your Business or Business Growth program; can I apply to the Digital SMEs program?
Yes, you can apply to the Digital Solutions Program. However, support will not be provided for the same solutions or items that were previously approved. The Digital Solutions Program is intended to enable new or expanded digital initiatives — not to subsidize solutions that have already been supported under other programs.
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My enterprise is classified as Large; how can I benefit from this program?
This program is designed to encourage VmSMEs in their digital adoption and transformation journey. Your enterprise may apply through the Start Your Business or Business Growth programs to benefit from technology products and services.
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What information and documents should the enterprise prepare before applying?
Mandatory Documents:
- Main Business Account Bank Statement (Up to 6 Months)
- Pictures of the Current Business Setup
Additional Documents (upon request):- 1 Year Audited Financials (Not Older than 2 Years)
- Digital Readiness or Gap Assessment Report
- Latest Management Accounts
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Can I add or edit the items and services after my application has been approved?
Yes, you can by logging into the portal, clicking on your approved application then navigating to the approved support section and submitting an amendment request.
Once submitted, your request will go through the assessment process, and you will receive an update accordingly.
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How do I inform Tamkeen of any changes to the Commercial Registration details?
Business owners should inform Tamkeen formally if there are any changes to the Commercial Registration during the validity of the contract. He/she may write an email or attach a letter to his/her relationship manager to formally inform of this change.
If unable to reach the relationship manager, the business owner may send an email to support@tamkeen.bh
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Can I apply for support for different branches of my business?
Yes, you can apply for Enterprise Support Programs for different branches under the same Commercial Registration subject to the program’s terms and conditions and the activities of the branches.
You can get in touch with our team through any of our customer service channels for more information.
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If I don’t have a security cheque for the same branch, what can I submit to Tamkeen?
If you are unable to provide a security cheque, you may submit a Notarized Declaration letter to the Customer Service Center to proceed with your application approval.