Main Virtual Contact Channels
Choose how you’d like to reach out —wherever you are.
Chatbot
You may contact our virtual assistanct (Tambot ) available on the bottom right corner of our website, or via WhatsApp
Live Chat
You can also choose to chat with one of our customer service representatives during our service hours Sun-Thu 8:00am-3:30pm.
You may reach us through email and we will assist you in a timely manner.
Virtual Branch
Our virtual branch allows you to communicate virtually with a customer service representative by booking your appointment through the following application.
Tamkeen Portal
Learn about our various programs and services by visiting our website, and apply to these programs using the online portal.
Call Center
You can contact us on our call center during service hours Sun-Thu 8:00am-3:30pm.
Social Media
Stay up to date with our news and reach out to us through our social media accounts.
Tawasul
Tawasul is your gateway to easily communicate with Bahrain’s government entities for inquiries or complaints, handled by specialized teams within a set timeframe.
Online Support Services & Resources
Access a full suite of services online — anytime.
Portal Services
Video Guides
Consultation Services
Report A Violation
E-cheques
Introductory Sessions
Accessible Support Services
Custom support designed for People with Determination.
Nasmaakum
Service Process Time: Virtual vs. Physical
Success Partners
