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Business Development tracks

Add-on Request (Applicable for 5K Support, Virtual CR (Sijili) and Start-ups)

1. What is an Add-on Request?

An Add-on request is a request that an approved enterprise can submit for any item(s) and/or service(s) they require as and when the need arises. This request may only be submitted during the 18-month purchase period of the contract provided that the enterprise submits all the proof of payments before the period is complete.

2. Who is eligible for an Add-on Request?

  • Sijili Enterprises
  • 5K Support Enterprises
  • Start-Ups (Enterprises who have been in operation for 0 – 4 years)

3. How do I submit an Add-on Request?

You must log on to the Portal and enter ‘Edit Your Item/Services’ page, there will be an ‘Add’ button on top of the Item/Services table. By clicking the ‘Add’ button you may input as many Items/Services required. Once you finished inputting all your required Items/Services, you click ‘Submit Add-on Request’ button at the bottom of the page.

All requests are subject to Tamkeen’s approval.

4. How many item(s) and/or service(s) can I request for per Add-on Request?

You can request for as many item(s) and/or service(s) per Add-on Request as long as the price of said item(s) and/or service(s) do not exceed the allocated grant amount.

5. How many Add-on Requests can I submit?

You are allowed 3 approved Add-on Requests during the 18-month purchase period excluding the Exhibition Participation support area.

6. How many Add-on Requests can I submit for Exhibition Participation support area?

The number of Add-on Requests submitted for Exhibition Participation support area is unlimited provided that with each submission a sufficient grant amount is remaining to cover up to 50% of the cost.

7. Can I amend the item(s) and/or service(s) within my approved Add On request?

Yes, you may amend the item(s) and/or service(s) within your Item/Service request via submitting an Amendment request. The Amendment request process is available for changes that does not result in an increase in the price of item(s) and/or service(s).

If the amendment required does result in an increase in the price of item(s) and/or service(s), you have the option to:

  • Cancel and request for the item(s) and/or service(s) again within your remaining Add-on requests; or
  • Pay the price difference.


Virtual Site Visit

1. What is a Virtual Site Visit?

A Virtual Site Visit is a Site Visit using web-based audio and visual connections to facilitate a face to face interaction between an Enterprise and a Tamkeen employee. 

2. How does a Virtual Site Visit work?

  • Once a Virtual Site Visit has been scheduled, an SMS notification shall be sent to you on the time and date of the scheduled Site Visit with a link to Tamkeen’s Digital Platform.
  • When you click on said link a video conversation shall be initiated between you and a Tamkeen employee.
  • The employee shall guide you through the Site Visit asking you all the relevant questions to fulfill the objective of the Virtual Site Visit.


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